cv 777's Privacy Policy

This privacy policy applies to all services on the cv 777 platform. When you use the cv 777 website, open an account, make a deposit or withdrawal, or contact our customer support, certain information is naturally generated or directly provided by you.

The purpose of this policy is to clearly inform you what information we hold, why we hold it, and how it is kept secure. cv 777 believes that respecting user privacy is an essential quality of a responsible platform.

You must be at least 21 years old to use cv 777's services. We do not knowingly collect personal information from anyone under that age.

cv 777 collects two types of information — what you provide directly, and what is generated automatically through your use of the site.

2.1 Information You Provide

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Copy of national ID or passport (for identity verification)
• Information related to your preferred payment method (such as bKash or Nagad number)
• Messages and complaints sent to customer support

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time of site access, pages visited, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history (deposits, withdrawals, betting activity)

By combining this information, we aim to ensure a secure and personalised experience for each user.

cv 777 uses collected information only for the following purposes:

3.1 Account Management and Security

Your identity-related information is used to create, verify, and secure your account. It is also used for OTP verification and detecting suspicious login activity.

3.2 Transaction Processing

Payment-related information is required to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳200 and the minimum withdrawal is ৳1,000. Transaction data is stored only for processing and dispute resolution purposes.

3.3 Customer Support

Your communication history is kept for support provided through 24/7 live chat and email, so that future issues can be resolved more quickly.

3.4 Promotional Communication

If you have given permission to be contacted, cv 777 may notify you about bonus offers and updates. You may withdraw this consent at any time.

3.5 Responsible Gaming Monitoring

By monitoring betting behaviour, we identify unusual patterns and alert users when necessary. This information is applied in the interest of user protection in accordance with our Responsible Gaming Policy.

cv 777 does not sell your personal information or share it with other organisations for advertising purposes. Information may be shared only in the following limited circumstances:

• Payment processors: Necessary information is shared with payment partners such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology service providers: Trusted third parties are used for server hosting, fraud prevention, and analytics tools, and they operate under confidentiality agreements.
• Legal requirements: Information may be provided in response to a court order or a lawful request from a competent authority.
• Fraud prevention: If suspicious activity is detected, relevant information may be shared with the appropriate authorities.

No third party is permitted to use your information for their own commercial purposes.

cv 777 uses industry-standard technology to protect your information:

5.1 Encryption

All data transmission on the site is secured through SSL encryption. This means that information exchanged between your browser and our servers cannot be read by third parties.

5.2 Access Control

Only authorised staff can access your personal information, and they operate under confidentiality agreements. Every access is logged.

5.3 Regular Security Audits

Our systems undergo regular security reviews. Any vulnerabilities identified are addressed promptly.

5.4 Password Protection

User passwords are stored in hashed format. No cv 777 representative will ever ask for your password.

cv 777 uses cookies to improve the site experience and ensure security.

6.1 Essential Cookies

These are used to maintain login sessions, prevent fraud, and ensure the core functionality of the site. Disabling these cookies may cause the site to not work properly.

6.2 Analytics Cookies

Analytics cookies are used to understand which pages users visit most and where they encounter difficulties. This data is aggregated and anonymous.

6.3 Cookie Controls

You can manage or delete cookies from your browser settings. However, disabling essential cookies may make some features unavailable.

cv 777 does not keep your information longer than necessary. The following policy is followed:

• Information for active accounts is retained until the account is closed.
• Transaction records are kept for the applicable period in relation to financial disputes and legal requirements.
• Information for inactive or closed accounts is securely deleted or anonymised after a set period.
• Some information may need to be retained for a longer period due to legal obligations.

As a cv 777 user, you have the following rights:

8.1 Right to Access Information

You may ask what information cv 777 holds about you. If you make a request by email, we will respond as promptly as possible.

8.2 Right to Correct Information

If any information in your profile is incorrect, you may request a correction. Keeping accurate information is also important for secure transactions.

8.3 Right to Delete Information

After closing your account, you may in certain circumstances request that your personal information be deleted, except for information that must be retained due to legal obligations.

8.4 Right to Opt Out of Promotional Communication

If you do not wish to receive marketing emails or messages, you may opt out at any time or notify customer support directly. Important account-related messages may still be sent.

To exercise any of your rights, contact cv 777's customer support. Support email: [email protected]

All cv 777 services are for those aged 21 and above. We do not knowingly collect information from anyone under 21.

If we are informed that a minor's information is present in an account, that account will be closed and steps will be taken to delete the information. You can learn more about the company's policies and values on our About Us page.

cv 777 may update this privacy policy when necessary. If significant changes are made, a notice will be posted on the site and registered email addresses will be informed. The "Last Updated" date will always be shown at the top of the policy.

Continuing to use the site after changes have been made indicates that you have accepted the updated policy. We recommend reviewing this page regularly.

If you have any questions or complaints about this privacy policy, please get in touch with us:

• 24/7 Live Chat: directly from any page on the site
• Email: [email protected]

Our support team responds in both Bengali and English. You can also check the FAQ section for answers to common questions.